For hotels and resorts
The same standard of service on every shift.
Turnover is high, shifts never overlap, and standards get passed down by memory. WyzGuild gives every department and property its own channel, your service standards in one library, and short rituals that fit between shifts.
Week eight, and every shift is still posting wins.
Not ready for a call? Get the free Launch Kit.
The problem
New staff start before the next training schedule, so they learn on the floor.
Night shift never hears what day shift was told.
Service standards differ from one property to the next.
What it costs you: guest reviews that depend on who was on duty, and trainers who start over with every new hire.
Old way vs WyzGuild
The group chat way
- A chat per department and per shift
- Standards in a binder at the front desk
- Briefings only reach whoever is on shift
- No view across properties
The WyzGuild way
- A channel per department and property, plus Rooms for shift handovers
- Service standards and short courses on any phone
- Updates every shift can read and confirm
- Progress by property, department and person
From problem to outcome
- What WyzGuild does
Courses new staff can start on day one
OutcomeNew hires learn the standard before their first guest
- What WyzGuild does
Announcements every shift reads, in one place
OutcomeEvery shift gets the same briefing
- What WyzGuild does
One library across all properties
OutcomeGuests get the same service at every property
Everything you can use
Community
A channel for every department and property, Rooms for shift handovers, announcements every shift can read. Every plan also has a home feed, events you run in person or online with your own Zoom or Google Meet link, direct messages, Rooms that work like Messenger, and a leaderboard.
Learning
Service standard courses with certificates, level gates from trainee to full staff, a file library for SOPs and checklists, and progress by property, department and person. Courses come with chapters and lessons, drip release on a schedule, course staff and enrollments.
Earning
Paywall a course, channel or file and sell your training to OJT students, partner properties or outside trainees. Collect through your own Stripe, Xendit or PayPal account, or check payments yourself and approve access once verified. 0% platform fee. Price it monthly, yearly, one time or in installments, with free trial days and a sale price.
Brand
Your hotel or resort logo, colors and domain, website pages you build by describing what you want, and the WyzGuild app, so members can open your community anytime, anywhere. Want an app with your own name? A white label app is an add-on on Business plans.
How it keeps going
Live by day 30
- 1
Book a demo
- 2
We set it up with you
- 3
An Upload Build moves your staff list and service standards
- 4
Admin training for your HR and department heads
The first This Week I Will post goes up on day one.
Give every shift the same standard.
Business Plus
₱5,999 a month
Up to 5,000 members, 100 channels, 100 courses, admin training and a named contact.
A single property can start on Business at ₱3,499.
Questions
Can staff use it on their phones between shifts?
Yes. Staff open it in the WyzGuild app or the phone browser, anytime and anywhere. A white label app with your hotel's name is an add-on on Business plans.
Can each property have its own space?
Yes. Each property and department gets a channel.
Can we brief every shift at once?
Yes. Post one announcement, and every property and shift channel sees it.
Who bills us?
WyzLab Solutions OPC, with a Sales Invoice.